Work

Current Issues and Conceptualizations of Service Quality in the Recreation Sport Industry

Year: 2004

Type: article

Source: Sport Marketing Quarterly

DOI: 10.1177/106169340401300306

Authors: Yong Jae Ko, Donna L. Pastore

Institutions: Washington State University, The Ohio State University

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W159030742

FWCI: 2.888

Cites: 21

Cited by: 126

Related to: 10