Work

The impact of online SERVQUAL dimensions on certified accountant satisfaction

Year: 2007

Type: article

Study design: Observational Study

Source: EuroMed Journal of Business

DOI: 10.1108/14502190710826031

Authors: José Carlos Pinho, Isabel Maria Macedo, Albertina Paula Monteiro

Institution: University of Minho

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W1594348621

FWCI: 4.523

Cites: 51

Cited by: 21

Related to: 10