Work

PENGARUH KUALITAS PRODUK DAN KUALITAS PELAYANAN TERHADAP KEPUASAN PELANGGAN DALAM MEMBENTUK LOYALITAS PELANGGAN (Studi pada Pelanggan McDonald's MT.Haryono Malang)

Year: 2014

Type: article

Study design: Observational Study

Source: Jurnal Administrasi Bisnis S1 Universitas Brawijaya

Author: Inka Janita Sembiring

Language: Indonesian

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W1594815438

FWCI: 0.733

Cites: 1

Cited by: 61

Related to: 10