Work

Dienstleistungsqualität : Konzepte, Methoden, Erfahrungen

Year: 1995

Type: article

Authors: Manfred Bruhn, Bernd Stauß

Language: German

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W1599294071

FWCI: 7.156

Cites:

Cited by: 111

Related to: 10