Work

Individual differences in service quality assessment

Year: 2009

Type: article

Study design: Observational Study

Source: Performance Measurement and Metrics

DOI: 10.1108/14678040911014194

Authors: Zahid Hossain Shoeb, S.M. Zabed Ahmed

Institutions: Independent University, Bangladesh, Thammasat University, University of Dhaka

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

SDG: Reduced inequalities

Open Access status: closed

OpenAlex ID: W1599760790

FWCI: 1.773

Cites: 18

Cited by: 17

Related to: 10