Work

Technology and communication in hospital care for chronically ill patients from the Habermasian perspective

Year: 2014

Type: article

Abstract: The objectives of the study were to describe situations involving instrumental and communicative actions that take place in nursing and to explore the difficulties in communicative action. It was an ethnographic study conducted among nurses from two large hospitals in Spain and Portugal. Data collection took place through participant observation and semi-structured interviews. It was then followed up by a survey. A discourse analysis and quantitative analysis were performed (on the survey). The nurses' work consisted mainly of instrumental actions. Among the social actions, those of a strategic type predominate, whereas communicative actions are scarce and non-specific. It was noted that difficulties in communicative actions were linked to "New Management" and "Encoded Knowledge". Nursing requires a more balanced distribution between the time dedicated to technology and communication. The difficulties involved in communicative action appear to coincide with Habermasian systems, although renewed forms are adopted.

Source: Texto & Contexto - Enfermagem

DOI: 10.1590/0104-07072014003390013

Authors: Manuel Rich-Ruiz, Maria-Manuela Martins, María-Aurora Rodríguez-Borrego

Institution: University of Córdoba

Language: English

Topic: Nursing education and management

Subfield: Research and Theory

Field: Nursing

Domain: Health Sciences

SDG: Good health and well-being

Open Access status: gold

Estimated APC paid: $138