Work

Customer Relationship Management Practices: The Impact on Organizational Performance in SMEs of Food Manufacturing Industry

Year: 2014

Type: article

Source: European Journal of Business and Management

Authors: Siti Hajar Mohamad, Norfaridatul Akmaliah Othman, Juhaini Jabar, Izaidin Abdul Majid

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

SDG: Decent work and economic growth

Open Access status: closed

OpenAlex ID: W1606558372

FWCI: 1.466

Cites: 85

Cited by: 27

Related to: 10