Work

E-Loyalty is not all about Trust, Price also Matters:Extending expectation-confirmation theory in bookselling websites

Year: 2013

Type: article

Study design: Observational Study

Source: BIROn (Birkbeck, University of London)

Authors: Valvi, Aikaterini C., West, D.C.

Institutions: Birkbeck, University of London, King's College London

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W1657036119

FWCI: 15.41

Cites: 95

Cited by: 102

Related to: 10