Work

Establishing Customer Service Strategies Within the Marketing Mix

Year: 1987

Type: article

Source: Journal of Business Logistics

Authors: Jay U. Sterling, Douglas M. Lambert

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W167118034

FWCI: 5.238

Cites:

Cited by: 77

Related to: 10