Year: 2012
Type: article
Abstract: The authors of the Better Public Services Advisory Group Report (the BPS report) have concluded in a refreshingly unequivocal way that, in order to create ‘a public service and state sector that is achieving value-for-money, is innovative, provides high-quality services and manages change effectively’, the task with which they were charged to investigate, ‘the single most critical driver of successful change is leadership’ (Better Public Services Advisory Group (BPSAG), 2011, pp.3, 53).
Source: Policy Quarterly
Authors: Brad Jackson, Owain Smolovic Jones
Language: English
Subfield: Public Administration
Field: Social Sciences
Domain: Social Sciences
Open Access status: diamond
OpenAlex ID: W167442729
