Work

Process Management Maturity Assessment

Year: 2009

Type: article

Abstract: This paper outlines a Business Process Management implementation approach in a large international company. It introduces a Process Management Maturity Assessment (PMMA) which was developed to assess the implementation of Business Process Management. The maturity model is based on the assessment of nine categories which comprehensively cover all aspects which impact the success of Business Process Management. Some findings of the first assessment round are presented to illustrate the benefits of the PMMA approach.

Source: Journal of the Association for Information Systems

Author: Michael Rohloff

Institution: University of Potsdam

Language: English

Topic: Business Process Modeling and Analysis

Subfield: Management Information Systems

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: green

OpenAlex ID: W17421889

FWCI: 1.253

Cites: 13

Cited by: 22

Related to: 10