Work

Multiattributive Messung von Dienstleistungsqualität

Year: 2000

Type: book-chapter

Source: Gabler Verlag eBooks

DOI: 10.1007/978-3-322-91158-2_12

Author: Bert Hentschel

Language: German

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W1769947533

FWCI: 14.05

Cites: 58

Cited by: 88

Related to: 10