Dispositional factors, experiences of team members and effectiveness in self-managing work teams
Year: 2003
Type: dissertation
Abstract: Subiect: Dispositional characteristics, quality of work life and effectiveness of members of self-managing work teams Kev words: Self-managing work teams; dispositions; sense of coherence; selfefficacy; locus of control; the big five personality dimensions; quality of work life; effectiveness.Changes in South Africa's political and economic sphere demand the democratisation of the workplace, participation and empowerment of the work force.Flatter hierarchical structures, as a result of downsizing, enhance involvement but also demand that workers function in a more autonomous manner.The use of selfmanaging work teams has increased in response to these competitive challenges.Self-managing work teams are groups of employees who are fully responsible for a well-defined segment of finished work that delivers a product or a service to an internal or external customer.The functioning of self-managing work teams, in terms of the systems model, can be described as certain inputs that help the team to perform certain tasks and follow processes in order to achieve certain outputs.Inputs include the motivation, skills and personality factors of team members, while the tasks and processes refer to problem solving, conflict resolution, communication and decision making, planning, quality control, dividing of tasks, training and performance appraisal.These inputs and processes lead to outputs such as efficiency, productivity and quality of work life.To date empirical studies regarding self-managing work teams in South Africa focused on the readiness of organisations for implementing these teams.Little Organisations implementing self-managing work teams can benefit from developing and enhancing these dispositional characteristics in their selected team members and could also validate these dispositional characteristics in terms of selection criteria for self-managing work team members.
Author: Susanna Catherina Coetzee
Language: English
Subfield: Social Psychology
Field: Psychology
Domain: Social Sciences
Open Access status: green
OpenAlex ID: W179553975