Work

Specification of service level agreements, clarifying concepts on the basis of practical research

Year: 2003

Type: conference-paper

Source: International Workshop on Software Technology and Engineering Practice (STEP)

DOI: 10.1109/step.1999.798790

Authors: J. Bouman, J. Trienekens, M. van der Zwan

Institution: Eindhoven University of Technology

Language: English

Topic: Information Technology Governance and Strategy

Subfield: Management Information Systems

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W1802068271

FWCI: 7.913

Cites: 5

Cited by: 52

Related to: 10