Eventos: a hospitalidade como experiência de consumo pelos sentidos
Year: 2005
Type: article
Abstract: The analysis of the dimensions of the consumption experience in events opens the field of research of the administration, of the marketing, of the communication and of the leisure for the activation of the consumer’s senses and emotions, in the creation of favorable conditions for purchase. In that way, the article suggests, at first, that the actions and hospitality styles in the multiple sceneries and environments of the events can be created combining the analysis model of the leisure experience (PINE and GILMORE, 1999) with the model of the hospitality epoch – to receive guests, to host, to feed and to entertain (CAMARGO, 2004).
Author: Rinaldo Zaina
Institution: Anhembi Morumbi University
Language: Portuguese
Domain: Social Sciences
Open Access status: green
OpenAlex ID: W1803951092
