Work

Beyond Better Products: Capturing Value in Customer Interactions

Year: 2002

Type: article

Source: Dialnet (Universidad de la Rioja)

Authors: Mark Vandenbosch, Niraj Dawar

Language: German

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W183957435

FWCI: 8.152

Cites:

Cited by: 104

Related to: 10