Work

Application of root cause analysis in a service delivery operational environment

Year: 1997

Type: article

Source: International Journal of Service Industry Management

DOI: 10.1108/09564239710174372

Authors: Jeffrey J. Dorsch, Mahmoud M. Yasin, Andrew J. Czuchry

Institution: East Tennessee State University

Language: English

Topic: Management Systems and Quality Improvement

Subfield: Strategy and Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W1846517031

FWCI:

Cites: 19

Cited by: 24

Related to: 10