Year: 2015
Type: conference-paper
Abstract: Organizations are increasingly employing business process modelling techniques in an attempt to visualise their\nprocesses and highlight the improvements that need to be made. However, despite the plethora of modelling\ntechniques available, the main focus has typically been the graphical depiction of a process. As of yet little\nconsideration has been given into how a process can be presented in such a way as to allow the key\nstakeholders to realise its true value. The aim of this paper is to establish if benefits realisation can help develop\na value focused process modelling technique. Stakeholder and Sense making theory will be employed to develop\npractical guidelines around how the modelling should be conducted and presented. The research presents a new\nmodelling prototype that addresses the gap in the literature concerning benefits orientated process modelling.
Institution: Loughborough University
Language: English
Subfield: Management Information Systems
Domain: Social Sciences
Open Access status: green
OpenAlex ID: W1917247649