Antecedents of innovation activities in tourism: an empirical investigation of the Alpine hospitality industry.
Year: 2013
Type: article
Study design: Observational Study
Abstract: Innovative hotels are more successful in outperforming their non-innovative competitors due to their ability to develop new products and services.Th e aim of this study is to shed light on which determinants foster innovation and, therefore, account for innovation management strategies.Quantitative data was collected through application of self-completion questionnaires in 244 hotels located within the Alpine region focusing on the federal state of Tyrol, Austria and South Tyrol, Italy.Th e results of the study revealed fi ve fi rm-internal dimensions infl uencing innovation behavior: Employee engagement, customer engagement, information technologies, innovation management, and innovation networks.
Institution: Universität Innsbruck
Language: English
Subfield: Strategy and Management
Domain: Social Sciences
Open Access status: green
OpenAlex ID: W1922222202
