Work

The waiting room "wait": from annoyance to opportunity.

Year: 2013

Type: article

Abstract: The patient-doctor encounter is a complex and dynamic interaction. The visit workflow—a process that includes booking an appointment, seeing the doctor, and following up—is filled with obstacles and opportunities, which could impede or improve consumers’ and providers’ satisfaction with

Source: Europe PMC (PubMed Central)

Authors: Heather N Sherwin, Megan McKeown, Michael F Evans, Onil K Bhattacharyya

Institution: University of Toronto

Language: English

Topic: Patient Satisfaction in Healthcare

Subfield: General Health Professions

Field: Health Professions

Domain: Health Sciences

SDG: Good health and well-being

Open Access status: green

OpenAlex ID: W1923433199

FWCI: 3.228

Cites: 23

Cited by: 46

Related to: 10