Work

Forecasting Mobile Ticketing Adoption on Commuter Rail

Year: 2014

Type: article

Abstract: Several commuter rail systems are beginning to accept mobile payments, in which tickets are purchased and validated on smartphones. Mobile payments may improve the rider experience while reducing costs and simplifying the fare collection process for rail operators. Before investing in this new ticketing technology, rail operators want to understand rider demand for mobile tickets. To assess the potential adoption of mobile payments, stated preference data from an onboard survey on two commuter rail lines (Worcester and Newburyport/Rockport) in the greater Boston area were analyzed. Binary logit was then used to forecast adoption on all commuter rail lines. Based on this model, 26 percent of commuter rail riders in Boston are very likely to adopt mobile ticketing.

Source: Journal of Public Transportation

DOI: 10.5038/2375-0901.17.1.1

Authors: Candace Brakewood, Francisca Rojas, Joshua Robin, Jake Sion, Sam Jordan

Institutions: Georgia Institute of Technology, Inter-American Development Bank, Johns Hopkins University, University of Massachusetts Amherst, Massachusetts Institute of Technology

Language: English

Topic: Transportation Planning and Optimization

Subfield: Transportation

Field: Social Sciences

Domain: Social Sciences

SDGs: Industry, innovation and infrastructure, Sustainable cities and communities

Open Access status: green

Funders: U.S. Department of Transportation, Massachusetts Institute of Technology, Harvard University