Work

Influence of customer–firm relationships on customer participation in the service industry

Year: 2014

Type: article

Source: Service Business

DOI: 10.1007/s11628-014-0258-6

Authors: Jinwoo Ahn, Taeseok Rho

Institutions: Yeungnam University College, Yeungnam University, Pusan National University

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W1966211505

FWCI: 4.401

Cites: 70

Cited by: 32

Related to: 10