Work

Developing staff schedules for a bilingual telecommunication call center with flexible workers

Year: 2007

Type: article

Source: Computers & Industrial Engineering

DOI: 10.1016/j.cie.2007.06.040

Authors: Kadir Ertogral, Bader Bamuqabel

Institutions: TOBB University of Economics and Technology, King Fahd University of Petroleum and Minerals

Language: English

Topic: Scheduling and Timetabling Solutions

Subfield: Management Science and Operations Research

Field: Decision Sciences

Domain: Social Sciences

SDG: Decent work and economic growth

Open Access status: closed

OpenAlex ID: W1966286960

FWCI: 2.385

Cites: 17

Cited by: 39

Related to: 10