Year: 2009
Type: article
Abstract: Change triggers emotions as employees experience the processes and outcomes of organizational transformation. An organization's affective culture, which shapes the way emotions are experienced and expressed, plays a particularly important part during changes to the culture and other aspects of organizational life. This article contributes to the literature by illustrating the relationships between culture, change and emotions and presents the results of a qualitative study. The study found that when participants’ values were congruent with those of the organization, they tended to react to change more positively. Cultural change provoked emotional reactions, often of an intense nature. When emotions were acknowledged and treated with respect, people became more engaged with the change. Attitudes to existing culture also produced emotional responses to aspects of change.
Source: Journal of Change Management
Authors: Roy K. Smollan, Janet G. Sayers
Institutions: Auckland University of Technology, Massey University
Language: English
Domain: Social Sciences
Open Access status: green
OpenAlex ID: W1966404226