Work

The culture of the branch team and its impact on service delivery and corporate identity

Year: 1997

Type: article

Study design: Observational Study

Source: International Journal of Bank Marketing

DOI: 10.1108/02652329710175271

Author: Alan Wilson

Institution: University of Strathclyde

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W1966570201

FWCI: 1.576

Cites: 21

Cited by: 31

Related to: 10