Work

Information Technology Service Management (itsm): Contributing Factors to It Service Disruptions – a Case of Malaysia Public Service Agencies

Year: 2014

Type: article

Study design: Observational Study

Source: Journal of the Association for Information Systems

Authors: Nurul Aisyah Sim Abdullah, Noor Laila Mohd Noor, Emma Nuraihan Mior Ibrahim

Institutions: Universiti Teknologi MARA System, Universiti Teknologi MARA

Language: English

Topic: Information Technology Governance and Strategy

Subfield: Management Information Systems

Field: Business, Management and Accounting

Domain: Social Sciences

SDG: Industry, innovation and infrastructure

Open Access status: closed

OpenAlex ID: W196696410

FWCI:

Cites: 56

Cited by: 2

Related to: 10