Work

Selection Criteria for Professional Service Providers

Year: 1989

Type: article

Study design: Observational Study

Source: Journal of Services Marketing

DOI: 10.1108/eb043366

Authors: C. Jeanne Hill, S.J. Garner, Michael E. Hanna

Institutions: Middle Tennessee State University, University of Alabama, Eastern Kentucky University, University of Houston - Clear Lake

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W1967510409

FWCI: 0.863

Cites:

Cited by: 23

Related to: 10