Work

Potential of organizational memory for creating service performance: A cross-level analysis

Year: 2011

Type: article

Study design: Observational Study

Source: Expert Systems with Applications

DOI: 10.1016/j.eswa.2011.02.089

Authors: Mei-Chi Lai, Hao-Chen Huang, Lee-Hsuan Lin, Meng-Chun Kao

Institutions: National Taiwan University, National Quemoy University, National Kaohsiung University of Applied Sciences, Yuan Ze University, Yuanpei University

Language: English

Topic: Knowledge Management and Sharing

Subfield: Communication

Field: Social Sciences

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W1968424386

FWCI: 6.373

Cites: 41

Cited by: 23

Related to: 10