Is maximum customer service always a good thing? Customer satisfaction in response to over‐attentive service
Year: 2013
Type: article
Source: Managing Service Quality
Authors: Hsuan‐Hsuan Ku, Chien‐Chih Kuo, Martin Chen
Institutions: Soochow University, National Chengchi University
Language: English
Domain: Social Sciences
Open Access status: closed
OpenAlex ID: W1968700209