Work

The effects of locational convenience on customer repurchase intentions across service types

Year: 2003

Type: article

Source: Journal of Services Marketing

DOI: 10.1108/08876040310501250

Authors: Michael A. Jones, David L. Mothersbaugh, Sharon E. Beatty

Institutions: University of Tennessee at Chattanooga, University of Alabama

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W1969278263

FWCI: 6.422

Cites: 24

Cited by: 119

Related to: 10