Work

Timing and Tracking: Unlocking Visitor Behavior

Year: 2009

Type: article

Abstract: There is a long history of observing visitors in museums, with the majority of the systematic observational work being done in the past 20 years or so. This article reviews the history of timing and tracking in museums, and provides a detailed description of methods used to record, analyze and report timing and tracking data. New technologies that can be used to improve the data collection and entry process are discussed, and ways in which timing and tracking data can be used to improve exhibit design are suggested.

Source: Visitor Studies

DOI: 10.1080/10645570902769134

Authors: Steven S. Yalowitz, Kerry Bronnenkant

Institutions: Institute for Learning Innovation (United States), Museum of Science

Language: English

Topic: Museums and Cultural Heritage

Subfield: Museology

Field: Arts and Humanities

Domain: Social Sciences

Open Access status: bronze

OpenAlex ID: W1969466384

FWCI: 127.3

Cites: 19

Cited by: 237

Related to: 10