Work

Business-to-Business Selling Determinants of Quality

Year: 1998

Type: article

Source: Industrial Marketing Management

DOI: 10.1016/s0019-8501(97)00037-0

Authors: Kevin W Westbrook, Robert M Peterson

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W1970070948

FWCI: 5.085

Cites: 43

Cited by: 56

Related to: 10