Work

Antecedents to consumers’ disclosing intimacy with service employees

Year: 2003

Type: article

Study design: Observational Study

Source: Journal of Services Marketing

DOI: 10.1108/08876040310495618

Author: Håvard Hansen

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W1970705246

FWCI: 0.714

Cites: 41

Cited by: 25

Related to: 10