Work

Assessing customer‐salesperson interactions in a retail chain: differences between city and country retail districts

Year: 2003

Type: article

Study design: Observational Study

Source: Marketing Intelligence & Planning

DOI: 10.1108/02634500310490247

Authors: Amy Wong, Amrik Sohal

Institution: Monash University

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W1970907697

FWCI: 0.714

Cites: 52

Cited by: 24

Related to: 10