Work

Creating customer repurchase intention in Internet retailing: The effects of multiple service events and product type

Year: 2014

Type: article

Study design: Observational Study

Source: Journal of Retailing and Consumer Services

DOI: 10.1016/j.jretconser.2014.11.002

Author: Yun Kyung Cho

Institution: University of British Columbia, Okanagan Campus

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W1970920281

FWCI: 9.531

Cites: 72

Cited by: 55

Related to: 10