Work

The Application of a Relationship Marketing Perspective in Retail Banking

Year: 2001

Type: article

Source: Service Industries Journal

DOI: 10.1080/714005011

Authors: S. Dibb, M. Meadows

Institution: University of Warwick

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W1971855010

FWCI: 11.54

Cites: 24

Cited by: 130

Related to: 10