Work

Mechanism of customer value in restaurant consumption: Employee hospitality and entertainment cues as boundary conditions

Year: 2012

Type: article

Study design: Observational Study

Source: International Journal of Hospitality Management

DOI: 10.1016/j.ijhm.2012.05.008

Authors: Chih-Ching Teng, Jung-Hua Chang

Institutions: Fu Jen Catholic University, National Taiwan University

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

Funder: National Science Council

OpenAlex ID: W1972329976

FWCI: 4.535

Cites: 62

Cited by: 64

Related to: 10