Work

Service: the Competitive Edge in Banking

Year: 1992

Type: article

Source: Journal of Services Marketing

DOI: 10.1108/08876049210035700

Authors: A. Coskun, Cheryl J. Frohlich

Institution: University of North Florida

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W1973019592

FWCI: 6.503

Cites: 4

Cited by: 81

Related to: 10