Work

Systems thinking for call centre service design: affective commitment implications in manufacturing enterprises

Year: 2010

Type: article

Source: Service Industries Journal

DOI: 10.1080/02642069.2010.504301

Authors: Ayham A.M. Jaaron, Chris J. Backhouse

Institutions: Loughborough University, An-Najah National University

Language: English

Topic: Job Satisfaction and Organizational Behavior

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

SDG: Decent work and economic growth

Open Access status: closed

OpenAlex ID: W1973175133

FWCI: 5.669

Cites: 73

Cited by: 23

Related to: 10