Work

Relationship benefits: Conceptualization and measurement in a business-to-business environment

Year: 2011

Type: article

Source: International Small Business Journal Researching Entrepreneurship

DOI: 10.1177/0266242610381297

Authors: Stephen Kelly, Don Scott

Institution: Southern Cross University

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W1973272104

FWCI: 2.927

Cites: 134

Cited by: 25

Related to: 10