Work

Sources of dissatisfaction in end-user support

Year: 2002

Type: article

Study design: Observational Study

Source: ACM SIGMIS Database the DATABASE for Advances in Information Systems

DOI: 10.1145/513264.513272

Authors: Nancy C. Shaw, William H. DeLone, Fred Niederman

Institutions: George Mason University, American University, Saint Louis University

Language: English

Topic: Technology Adoption and User Behaviour

Subfield: Information Systems and Management

Field: Decision Sciences

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W1973755115

FWCI: 14.83

Cites: 45

Cited by: 107

Related to: 10