Work

Citizen’s Charters and Public Service Provision: Lessons from the UK Experience

Year: 1999

Type: article

Source: International Review of Administrative Sciences

DOI: 10.1177/0020852399653004

Authors: Peter K. Falconer, Kathleen Ross

Institution: Glasgow Caledonian University

Language: English

Topic: Public Policy and Administration Research

Subfield: Public Administration

Field: Social Sciences

Domain: Social Sciences

SDG: Peace, justice, and strong institutions

Open Access status: closed

OpenAlex ID: W1973801600

FWCI: 4.326

Cites: 8

Cited by: 21

Related to: 10