Work

Service

Year: 1993

Type: article

Source: Cornell Hotel and Restaurant Administration Quarterly

DOI: 10.1177/001088049303400312

Authors: Rex S. Toh, Michael Y. Hu, Glenn Withiam

Institutions: Seattle University, Kent State University

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W1976536189

FWCI: 1.978

Cites: 10

Cited by: 22

Related to: 10