Year: 2015
Type: article
Abstract: Stakeholder theory is directly related to disciplines such as marketing and to trends such as citizen participation, both vital to the current situation of the public libraries of the XXI century. Our aim has been to define a relationship model showing the leading stakeholders for these institutions. Having established the theoretical framework, the stakeholder concept is defined and its applicability to the library environment is described. Afterwards the three phases that constitute the model are detailed: identification, prioritization and relationship with stakeholders. Finally, a series of practical examples is presented. The conclusion is that stakeholder models must be based on scientific research, and must adapt and apply interest group techniques and principles that truly build relationships between stakeholders and the library.
Source: El Profesional de la Informacion
Authors: Universidad de Salamanca, Departamento de Biblioteconomía y Documentación, Ana Ríos-Hilario, João De-Sousa-Guerreiro
Institution: Universidad de Salamanca
Language: Spanish
Subfield: Library and Information Sciences
Field: Social Sciences
Domain: Social Sciences
Open Access status: diamond
OpenAlex ID: W1978091041