Work

Does organizational climate add to service quality in hotels?

Year: 2003

Type: article

Source: International Journal of Contemporary Hospitality Management

DOI: 10.1108/09596110310475658

Author: Michael C.G. Davidson

Institution: LSU New Orleans

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W1978106323

FWCI: 4.995

Cites: 28

Cited by: 145

Related to: 10