Work

Complainer characteristics when exit is closed

Year: 2007

Type: article

Study design: Observational Study

Source: International Journal of Service Industry Management

DOI: 10.1108/09564230710732885

Author: Bård Tronvoll

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

SDG: Peace, justice, and strong institutions

Open Access status: closed

OpenAlex ID: W1979040796

FWCI: 7.787

Cites: 67

Cited by: 73

Related to: 10