Work

Buyer‐seller customer satisfaction: the influence of the environment and customer service

Year: 1999

Type: article

Source: Journal of Business and Industrial Marketing

DOI: 10.1108/08858629910290201

Authors: Carol J. Emerson, Curtis M. Grimm

Institutions: University of Denver, University of Maryland, College Park

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W1979591968

FWCI: 0.802

Cites: 29

Cited by: 36

Related to: 10