Work

Modelling the Impact of Airline Service Quality and Marketing Variables on Passengers’ Future Behavioural Intentions

Year: 2006

Type: article

Study design: Observational Study

Source: Transportation Planning and Technology

DOI: 10.1080/03081060600917686

Authors: Jin-Woo Park, Rodger Robertson, Cheng-Lung Wu

Institutions: Korea Transport Institute, UNSW Sydney

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W1980467516

FWCI: 2.548

Cites: 56

Cited by: 196

Related to: 10