Work

Are consumers with disabilities receiving the services they need?

Year: 2011

Type: article

Study design: Observational Study

Source: Journal of Retailing and Consumer Services

DOI: 10.1016/j.jretconser.2011.09.004

Authors: Kendall Goodrich, Rosemary Ramsey

Institution: Wright State University

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

SDG: Reduced inequalities

Open Access status: closed

OpenAlex ID: W1983174402

FWCI: 1.175

Cites: 52

Cited by: 45

Related to: 10