Work

Organizational relationship termination competence: A conceptualization and an empirical test

Year: 2011

Type: article

Study design: Observational Study

Source: Industrial Marketing Management

DOI: 10.1016/j.indmarman.2011.06.026

Authors: Thomas Ritter, Jens Geersbro

Institution: Copenhagen Business School

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W1985133260

FWCI: 4.702

Cites: 25

Cited by: 45

Related to: 10